Management meeting

The restaurant manager will hold the weekly meeting and all the other mangers of the same store regardless of ranking will have to attend that session. Firstly, the restaurant manager will update us on the upcoming promotions in the next few weeks. Thus getting this information, we have to be fully prepared with the proper logistics when the dates draw nearer. Secondly, we will also talk about the things that we feel can be further improved and thus from that the group of managers will have to come out with a proposed solution to further improve the situation. There will also be a check to see if the situation have indeed improved in the few weeks after the meeting. Thirdly, each manager will do a sharing session about their covered duties, such as inventory, payroll and training. They will share their experience, and from that they respective managers will bring up respective problems or situations that will most likely affect the other groups and the whole group will work together to solve that problem. Fourthly, for the last part of the meeting, we would discuss on the changes in which the head office of the Singapore MacDonalds branch would like the store to take note of when hiring new staffs. For example, it would the need for more crew members at peak periods of the day and vice versa during the non-peak periods. thus scheduling is important. Lastly, we would also talk about the PEP(People, Equipment and Product) of the store. For people, we would talk about matters such as which crew is excelling in his respective roles and which is performing sub par. For equipment, we would talk about the efficiency of the machine and whether it is performing its ask up to standard, if not, we would then discuss whether it should be sent for maintenance or should be replaced. For product, we would then talk about the current line of products and the accessories which come along with it. For example such as the lack of ketchup pouch in the stall, we would find out the real reason whether the person in charge did not follow the standard operation procedure or the counter crew have been giving too many to each individual customer. That sums up the whole meeting, from which the whole store works together to solve the different problems in the store.